Yes. All our European offices remain operational and can take orders.

For orders of Security products contact:

For orders of Entrance products contact:

Yes, all our offices within EMEA can ship equipment out, but deliveries in some regions or countries might not be possible or currently restricted.

Shipment times to some countries may be affected due to border controls during COVID-19, please contact your Account Manager or our offices on:

For orders of Security products contact:

For orders of Entrance products contact:

According to multiple sources the likelihood of an infected person contaminating commercial goods is low and the virus will not live long on transit. You can find the latest information on COVID-19 on the information pages of the World Health Organization.

Yes. During COVID-19, the best option is to send an email and our tech team will get back to you as soon as possible.


For Security products contact:

For Entrance products contact:

Contact your local distributor of OPTEX products or email us directly:

For Security products contact:

For Entrance products contact:

To find out the carriage charge for Security products please contact:

To find out the carriage charge for Entrance products please contact:

To track shipment progress for security products contact:

To track shipment progress for entrance products contact:

For Security products customer service enquiries contact:

For Entrance products customer service enquiries contact:

To be certified as an official distributor please contact your local sales representative so we can find out more about your company and how we can work together.

For Security products:

For Entrance products:

  • Entrance EMEA: e-mail info@optex.eu or call +31 70 419 41 00

If you are interested in getting Installation training and certification for Redscan, please contact:

Please provide the following information:

  1. First & Last Name
  2. Job Title
  3. Company Name
  4. Telephone Number
  5. Email
  6. Project Name

OPTEX will send an invite to online training for each technician provide. Training is free and there is no limit on number of people getting trained.

OPTEX (Europe) Ltd EMEA Headquarters

Unit 13, Cordwallis Park, Clivemont Road, Maidenhead, Berkshire SL6 7BU

Tel: +44 (0)1628 631 000

Email: marketing@optex-europe.com

Security Benelux

OPTEX Technologies B.V.

P.O. Box 24009, 2490 AA The Hague, The Netherlands

Tel. +31 70 4194100

Email: info@optex.eu

Security France

OPTEX SECURITY SAS

835 route des Frenes, 69400 Arnas, France

Tel : +33 437 55 50 50

Email: contact@optex-security.com

Security Poland

OPTEX Security Sp z o.o.

ul. Bitwy Warszawskiej 1920 r. 7B, 02-366 Warszawa

Tel: +48 22 598 06 60

Email: optex@optex.com.pl

OPTEX Technologies B.V.

P.O. Box 24009, 2490 AA The Hague, The Netherlands

Tel. +31 70 4194100

Email: info@optex.eu

OPTEX Technologies B.V.

P.O. Box 24009, 2490 AA The Hague, The Netherlands

Tel. +31 70 4194100

Email: info@optex.eu

OPTEX (Europe) Ltd EMEA Headquarters: Monday - Friday, 8:45 - 17:00hrs, GMT

OPTEX Technologies B.V. (The Netherlands): Monday - Friday, 9:00 - 17:00hrs, CET

OPTEX (Europe) Ltd / FSI Dubai branch: Sunday to Thursday, 9:00 - 17:00hrs, GMT+4

OPTEX Security France: Monday - Friday, 9:00 – 12 hrs /13.30 -17:30hrs, CET

OPTEX Security Poland: Sp. Z o.o. (Poland): Monday - Friday, 8:00 - 16:00hrs, CET

Contact OPTEX FA CO., LTD.

91 Chudoji-Awata-cho Shimogyo-ku Kyoto 600-8815 JAPAN

TEL +81-75-325-1314

FAX +81-75-325-2936

URL http://www.optex-fa.com/

E-MAIL faovs@optex-fa.com